Returns

Returns are FREE! No restocking fees and no return shipping costs. Hooray!



To start the return process please send us an email to Hello@shopeveling.com with the following information:

  • Order number (either in the Subject or message)
  • Reason for return 



PLEASE READ OUR RETURN POLICY DOWN BELOW 👇
 

Returns are free and accepted within 30 days of delivery.

  • THE RETURN LABEL MUST BE ATTACHED TO THE DRESS IN ORDER TO QUALIFY FOR A RETURN 
  • Returned product(s) should be in the same condition as when you received it. Unworn, undamaged, sale-able, with original tags and packaging (if applicable).
  • Altered apparel, special orders, perishable or personalized/monogrammed items, and items identified as "final sale" cannot be returned.
  • Once we receive the returned product(s), we will inspect it and decide if the returned product(s) is eligible for a return within 7 business days of receipt. 
    • Eveling reserves the right, at its sole discretion, to determine if the returned product(s) is in sale-able condition.

  • If the returned product(s) is eligible for a return then we will provide a refund back in the original form of payment. 
  • Shipping fees are non-refundable

Please do not mail back any product(s) without notifying us first. 


Exchanges

We do not offer exchanges. If you would like to exchange a product please return the original product(s) and place a new order.